Refund policy
Return and Refund Policy for Numbpain
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Right of Withdrawal: You can withdraw from your purchase within 14 days of receiving the item without stating any reason.
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Return of Goods: Please return the item in undamaged condition with original packaging and accessories. You are responsible for return shipping costs unless otherwise specified.
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Refund: Upon approved return, we will refund the amount paid within 14 days of receiving the return.
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Exceptions to Right of Withdrawal: Certain items may be exempted for health or hygiene reasons if the seal has been broken after delivery.
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Complaints: Contact us immediately if you receive a faulty item. We undertake to rectify the issue according to applicable legislation.
For full terms and conditions, please refer to our purchase terms. Contact customer service for inquiries or to exercise your right of withdrawal. This policy is in accordance with Swedish law and does not affect your statutory rights.